QUALITY ASSISTANCE & PERSONALISED SERVICE
By providing you with a full range of support services, 1st Home is committed to making the process of buying your first home as smooth as possible.
Your Mortgage Broker
Your 1st Home Finance Consultant will talk to you about your income; budget; plans for the future; and any debts you may have. They will then provide an indication of how much you can borrow, based on your income and circumstances.
Saving you hours of stress, your Finance Consultant will research lenders and their loan products to assess their suitability to your individual circumstances.
Plus, actively negotiate on your behalf with the major banks and financial institutions to secure you the most competitive interest rates and optimal conditions.
Your Loans Processor
All the paperwork will be done for you, including completing and submitting the loan application to the lender on your behalf.
Working hand-in-hand with the best lenders, 1st Home will arrange your 100% home loan for you.
The professional 1st Home Loans Processing Team will ensure your application is processed as quickly as possible and that everything runs smoothly.
The entire loan application process will be overseen through to the end and regular updates on your application will be provided to you for peace of mind.
Your Property Consultant
The estates and locations in the 1st Home Pty. Ltd. portfolio have been selected from a balanced criteria. This means that not only will your new home suit your family’s lifestyle, it will also assist you in building wealth in the future.
Selection criteria involves: lifestyle features; intended business and government investment to the area; sustainability; expected population growth; and location desirability.
Your Real Estate Agent
The 1st Home Property Consultants are fully qualified real estate agents and hold real estate licenses in line with the regulatory authorities in each state.
They will execute the role as your agent by thoroughly explaining your property contract to you, in addition to providing licensed signatures on your contract.
Your Project Manager
1st Home work with quality builders to ensure you receive an innovative home that will suit your lifestyle, within the quickest timeframe possible. [Please note, homes are not pre-built.]
There are many steps associated with buying land and building a brand new home... soil tests; land registration; building within zoning requirements; council approvals; preparing the land for building; ensuring your home is built to the required specifications; and the list continues!
The 1st Home Construction Team will manage this entire process for you and provide updates, including photos of your new home’s progress.
1st Home make it simple and easy to turn the key and move into a brand new home - without the delay and the stress normally associated with building.
Your aftercare service provider
Buying your own home is the single biggest personal investment you are ever likely to make.
You can be confident that your ability to service the repayments is expertly assessed by your Finance Consultant at 1st Home Pty. Ltd., in addition to the Loans Assessment Team at your chosen bank or finance institution.
However, if you are still concerned with staying on track with repayments, 1st Home Pty. Ltd. offer a unique and free aftercare service. Working with a Client Relationship Manager, you can use the e-Tracka program - a tool that enables you to easily project and track your spending and its effect on your loan term and interest savings.
Your Customer Service Team
The 1st Home Team provide a contact for you to liaise with at every step of the process. Whether it be your dedicated Finance Consultant or your Property Consultant; your Loans Processor or the Contracts and Construction Team - you will be provided with personalised customer service to ensure the entire process is timely and hassle free.
A Client Liaison is appointed specifically to you as your key contact within the company. Your Client Liaison is there to answer any questions and co-ordinate the various stakeholders involved in your journey to financial freedom.
Best of all, there are no costs to you for our expert services.*
*The normal costs associated with purchasing a house apply.